Solutions to WeChat OTP Code Not Coming

Solutions to WeChat OTP Code Not Coming

WeChat is a Chinese instant messaging, social media, and mobile payment app developed by Tencent. First released in 2011, it became the world’s largest standalone mobile app in 2018, with over 1 billion monthly active users.

Recently, I downloaded WeChat for messaging, then I tried to log in to WeChat from my phone. When I entered my phone number I hit the get OTP on my phone number, then after waiting for some time OTP didn’t receive any code.

I tried entering my email address but it didn’t help me. Various solutions tips to solve this error, fortunately, as I am a tech geek followed some solution tips and those tips worked for me.

Here in this post, I am going to share those helping fixing tips with you so that you can use them to verify your account on WeChat.

How To Solve WeChat Verification Code not Coming

1. Double-check the number

You may think it is foolish to this point to check the number again but I have seen my friends who were wrong to enter their own numbers and they end up getting errors. So Just make sure you have typed your correct personal Phone number.

2. Messages

Before following other solutions check if your sim is able to receive SMS or not. To test this you can try to send an SMS to yourself from your other device. Or simply try to verify your authenticity on another platform where can receive OTP to check if your number is receiving SMS messages or not.

3. Clear the Cache

Cached files are temporary files that your computer downloads and stores to save time in the future. On your device cache of WeChat and the default messaging app is stored which may create problems while using it, so clearing them is a good choice in this case.

Follow the given steps to clear the cache of WeChat and the default messaging app:
  1. Open your device’s Settings app.
  2. Tap Apps & notifications > App info or See all apps.
  3. Tap WeChat.
  4. Tap Storage > Clear Cache.
  5. Follow the same process to clear the cache of your default messaging app.

4. Check the internet

Sometimes the strength of your internet is not enough to work the app properly, in this case, the app will not work properly and it will be laggy. Thus it can cause an interruption in verifying your authority on WeChat.

So, try connecting to different Internet if available. If you have different network provider Internet then try using that, or if you have broadband WI-FI then try using that too, in some cases this solution works!

Wechat is banned in some countries, so it may not work properly, you will have to use Private DNS or VPN for its normal work.

5. Update WeChat

If you are running an old version of WeChat then it may have some bugs or it will not work to verify your authority. So try installing the latest available version of the WeChat app.

Steps to Update WeChat app on Android:

1. Open the Play Store app then tap on your profile present in the upper-right corner.
2. Then go to ‘Manage apps and device’ and go to ‘Updates available’.
3. Then find WeChat and tap Update.

Steps to Update WeChat app on iOS:
  1. Open the App Store.
  2. Select the Today tab.
  3. Tap your profile icon at the top of the screen.
  4. Scroll down to check for updates on WeChat and update it.

If you already have the latest version of WeChat then try the next solution

If the app is not available on any of the Play store or App store then you can try to update it from the App download websites.

6. Restart Your Device

Sometimes misconfiguration happens within your device OS, so try to restart your device, it can overcome such misconfiguration easily.

So if you are facing some issues with your phone then restarting the device may help to solve this WeChat not receiving problem easily without much effort.

7. Put your Sim on Another Phone

If you are in a hurry to the OTP then, you can do a simple thing, just remove your sim card and put it on another phone or feature phone, it will definitely work now and your OTO might receive it now.

8. Call Customer Care

If you have followed all the above methods and none of them worked for you to receive OTP, then try calling customer care of WeChat.

After contacting them, explain your’s fair situation to them, and they will definitely help you out with this situation.


We have shared all possible solutions to the problem of WeChat Verification OTP not receiving. If you still have any kind of issues or problems then feel free to comment below. We will help you as soon as possible.

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