Solutions To Vi message not sent error 38

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Have you ever experienced sending an important text message using your Vi mobile service, only to receive an error message that says “message not sent error 38”? It can be frustrating, especially when you need to send a message urgently.

Don’t worry, you’re not alone. Many people have experienced this error, and the good news is that there are several solutions to fix it.

Before we dive into the solutions, let’s first understand what error 38 means. This error code indicates that your message was not sent due to a network issue.

This issue could be caused by a poor network signal, a network outage, or a temporary issue with the Vi messaging service. Now that we know what the problem is let’s move on to the solutions.

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Solutions To Vi message not sent error 38

1. Resend the Message

The first solution to try is to resend the message. Sometimes the message may not have been sent due to a temporary network issue. Try resending the message after a few minutes. If the message still does not go through, move on to the next solution.

2. Check Your Network Signal

The second solution is to check your network signal. A poor network signal can cause this error code to appear. Move to an open area where you can get a better network signal, or try restarting your phone.

You can also try switching your phone to airplane mode and then turning it back to regular mode. This will force your phone to reconnect to the network.

3. Check the Recipient’s Number

The third solution is to check the recipient’s number. It is possible that you may have entered the wrong number, or the recipient’s number may have changed. Double-check the number and try resending the message.

4. Clear Cache

The fourth solution is to clear the cache of your messaging app. This will remove any temporary files or data that may be causing the error code to appear.

To clear the cache of your messaging app go to your phone’s settings, then click on apps, select your messaging app, and then click on storage. Here you will see the option to clear the cache select it.

5. Restart Your Phone

The fifth solution is to restart your phone. This will refresh your phone’s system and clear any temporary issues that may be causing the error code to appear. Simply turn off your phone and turn it back on again. Restarting your phone can potentially help you fix Issues To Send & Receive SMS From Vi.

6. Contact Vi Customer Service

If none of the above solutions work, the final solution is to contact Vi customer service. They will be able to assist you with resolving the issue. You can reach Vi customer service through their website, email, or phone number.


the Vi message not sent error 38 can be frustrating, but it is not the end of the world. With these simple solutions, you can fix the issue and send your important messages with ease. Remember to keep a smile on your face while trying these solutions, and you will overcome this error in no time.

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