Have you ever been in a situation where you’re trying to transfer money using PhonePe, and suddenly the app stops working? You try to open it again, but it keeps crashing, showing the dreaded message “PhonePe has stopped Working & isn’t responding.”
It can be irritating, especially if you’re in a hurry to make a payment or transfer funds. But fear not, dear reader, for we have some solutions that might help you fix this problem.
Before we dive into the solutions, let’s first understand why PhonePe might be showing this error. There could be several reasons for this, such as a bug in the app, an outdated version of the app, insufficient storage space, or conflicting apps. Now, let’s take a look at some solutions that might help you fix this issue.
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Solutions to Fix PhonePe has Stopped Working and isn’t responding
1. Restart your phone
Yes, we know this might sound like a cliché, but sometimes, all you need is a good ol’ restart to get things working again. Press and hold the power button of your phone, and then tap on “Restart” or “Reboot.”
Wait for your phone to restart, and then try opening PhonePe again. If the app still shows the same error, move on to the next solution. It will also help you solve issues like Failed To initiate SMS Problem on PhonePe.
2. Clear the app cache and data
If restarting your phone didn’t work, you can try clearing the app cache and data. Here’s how you can do it:
- Go to your phone’s “Settings.”
- Tap on “Application manager.”
- Find “PhonePe” from the list of apps and tap on it.
- Tap on “Storage & cache.”
- Tap on “Clear cache” and “Clear data.”
Once you’ve cleared the cache and data, try opening the app again. It should start working fine now. If the app still shows the same error, move on to the next solution.
3. Update the app
An outdated version of the app can also cause it to stop working. Make sure you have the latest version of PhonePe installed on your phone. Here’s how you can check for updates:
- Go to Google Play Store on your phone.
- Search for “PhonePe.”
- If there’s an update available, you’ll see an “Update” button next to the app.
- Tap on “Update” to download and install the latest version of the app.
Once you’ve updated the app, try opening it again. If the app still shows the same error, move on to the next solution.
4. Clear some storage
If your phone’s storage is running low, it can affect the performance of the PhonePe app and cause it to crash & PhonePe Not Working or Not Opening. Try clearing some storage space on your phone by deleting unnecessary files, such as photos, videos, and apps.
You can also move files to an external storage device, such as an SD card or USB drive. Once you’ve cleared some storage space, try opening the app again and see if it works without any issues.
5. Check for conflicting apps
Sometimes, other apps on your phone can conflict with PhonePe, causing it to stop working. Try uninstalling any recently installed apps that might be causing the issue. Alternatively, you can try disabling apps that you don’t use frequently.
6. Use another device
If you are in a hurry and need to transfer money urgently, you can try using another device to access PhonePe. For example, if you have the app installed on your phone and it’s not working, you can try using your tablet or computer to access PhonePe.
This will help you complete the transaction quickly without wasting any time troubleshooting the app on your primary device.
7. Contact PhonePe support
If none of the above solutions worked, you can contact PhonePe support for further assistance. PhonePe has a dedicated support team that can help you troubleshoot the issue and provide a solution.
PhonePe support will get back to you with a solution as soon as possible.
With these solutions, we hope you’ll be able to fix the PhonePe has Stopped Working or PhonePe Not Working or Not Opening error and continue using the app without any issues. Remember, if all else fails, you can always contact PhonePe support for help. Good luck and happy transferring!